Exchange

If you’ve received a Gift Voucher that you’d like to change, you can exchange it by using the credit towards purchasing an alternative service via the Give a Guru website.

Conditions of exchange:

1. Exchanges are only permitted for valid vouchers that have not been used, i.e. where a service date has not yet been booked on the Give a Guru system.
2. Vouchers may only be exchanged once without attracting a fee. All subsequent valid exchanges will incur an administration fee of $10 per voucher.
3. If you exchange your voucher for a Service of lesser value, any remaining balance can be used toward another Service. This credit will be valid for the remaining term of the voucher. If you exchange for a Gift Voucher for a Service of higher value, you will be prompted to pay the difference as part of the checkout process.
4. Exchanging a Gift Voucher is done via the redemption process.